Privacy Policy

Effective Date: [Insert Date]

EIDSB (Edaran Ilmu Didik Sdn. Bhd.) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our B2B Office Supplies website. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide directly to us when registering an account, placing an order, or contacting us. This information may include:

  • Personal Details: Name, company name, email address, phone number, billing address, and shipping address.

  • Order Information: Details related to the products purchased, payment method, and other transaction details.

  • Website Usage Data: Information collected automatically, such as IP address, browser type, and pages accessed on our website, to improve user experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process your orders, facilitate payment, and arrange delivery.

  • Customer Support: To communicate with you regarding orders, products, and inquiries.

  • Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products and services, provided you have opted in.

  • Website Improvement: To analyze how users interact with our site and improve our website and services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners for purposes such as fulfilling orders, payment processing, or delivering promotional content, in compliance with applicable laws.

4. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance user experience, track preferences, and gather analytical data. You may choose to disable cookies through your browser settings, but note that doing so may impact the functionality of our website.

6. Your Rights

You have the right to:

  • Access and Update: Access and update your personal information at any time by logging into your account.

  • Opt-Out: Opt out of receiving marketing communications by following the unsubscribe link in emails.

  • Request Deletion: Request deletion of your personal information, subject to any legal obligations we may have.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or the handling of your information, please contact us at:

Email: accountt@eidsb.com.my

Phone: 07-863 0442

Address: Edaran Ilmu Didik Sdn. Bhd.
No.3, Jalan Canggih 3,
Taman Perindustrian Cemerlang,
81800 Ulu Tiram, Johor.